Accessibility Statement

Using this website

This website is run by the Rother Association of Local Councils (RALC) using WordPress. We want as many people as possible to be able to use this website and that means you should be able to:

• change colours, contrast levels and fonts
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Most older PDF, Word, Excel and PowerPoint documents are not fully accessible to screen reader software
• Some of our audio recordings of meetings do not have transcripts
• Some of our live and recorded video streams do not have captions
• Some content that is under someone else’s control which RALC has not paid for or developed may not be accessible.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print or easy read.

Email: ralcsecretary@outlook.com

RALC will consider your request and get back to you in 20 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the Clerk at ralcsecretary@outlook.com

Enforcement procedure

The Equality and Human Rights Commission are responsible for enforcing the accessibility regulations.

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

RALC are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

• Some older PDF, Word, Excel and PowerPoint documents are not fully accessible to screen reader software
• Some of our audio recordings of meetings do not have transcripts
• Some of our live and recorded video streams do not have captions

How we tested this website

We continue to monitor issues that arise using their live report for our website. We aim to fix them as soon as we are able to.

What we’re doing to improve accessibility

We will continue to fix issues as they arise from future testing reports for our website.